Refund Policy

Last updated: September 8, 2026

Video Bookmark products are digital software products delivered with a license key. Free trial functionality is provided so users can evaluate the software before purchase.

General policy

Because access to the digital product and license key is provided immediately after purchase, sales are generally final once delivery has occurred, except where a refund is required by applicable law.

Cases we will review

Please contact us for duplicate charges, failure to receive a purchased license, or a material technical problem that prevents the software from functioning as described and cannot be resolved through reasonable support.

How to request a refund

Email videobookmark.support@gmail.com with your order email address and order number. Approved refunds are processed through Lemon Squeezy.

Before purchasing

Please use the available trial version to confirm compatibility before purchase.

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